How does Psonar work?
There is no monthly subscription. You only pay for what you listen to and nothing more. Each track you play costs only 1p / 1c / 1€c. Just top up the credit on your pay as you go card, or bill directly to your mobile phone bill. You can also pay via PayPal or your credit/debit card whenever you need to. Sign up and we'll give you 50 tracks for free to get you started!
How many plays do I get for £10?
With Psonar, you pay only for what you listen to. £10 spent on Psonar allows you to listen to 1,000 tracks and the credit never expires. If you spend £10 a month on a subscription service but listen to less than 1,000 tracks each month, then Psonar is better value for you. We don't charge you for what you don't use. Simple.
Are there any adverts?
No. Psonar is an ad-free zone.
I've forgotten my password
To reset your password, click the login button, click the 'Forgotten your password?' link and follow the instructions.
Is buying credit online safe?
Yes. Bango, Psonar's mobile payments partner is Payforit, PhonepayPlus and MMA certified and all transactions are carried out on SSL conections certified by VeriSign.
How do I add credit to my Psonar iPhone app?
You can't add credit directly using the iPhone app. Instead, you must login to the Psonar website, visit your profile page and click the 'Add credit' button. Apple's rules, not ours.
Do I have to pay for data-transfer on mobile?
You need to check the data allowance in your mobile contract. If you're within the limits of your bundle, you won't pay. Data charges are very expensive out of bundle so you need to be careful not to exeed your allowance. Be extra careful when roaming. Streaming over wifi is free.
What is a gift and how does it differ from a share?
If you send someone a gift, you pre-pay for them to listen to the music. They don't even have to log in or sign up to listen.
How do I gift / share music?
Click the blue gift / share button. You can then gift / share by email, post to Facebook or by cutting and pasting the url generated into a message or tweet. If you're using the iPhone app, you can also share via SMS.
I can't find any music by my favourite artist
Please email feedback@psonar.com and we'll see what we can do!
Do you have an Android app?
It's coming soon!
Can I buy MP3s from Psonar?
No. Psonar streams on-demand and doesn't sell downloads.
I'm an unsigned artist. Can I get my music on Psonar?
At present, artists are able to make their music available on Psonar via their label or distributor. Later in 2012 we plan to enable unsigned artists to upload their music directly to Psonar so register your interest by emailing info@psonar.com and we'll keep you updated.
